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Customer Service

Get to know our impressive customer service team! We are equipped to handle your claims and questions regarding your plans.

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Meet Destini Clark

Destini joined our team in June 2024, driven by her passion for helping others and embracing new challenges. With a strong background in customer service dating back to 2017, she has developed a true dedication to supporting clients. Destini’s commitment to understanding each client on a personal level allows her to provide thoughtful, tailored solutions to every question and concern. Her kindness, empathy, and unwavering dedication make her an invaluable member of our team, ensuring that every client feels heard and supported.

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Meet Ireland Trobaugh

Ireland joined Rosenbauer in February 2025, bringing with her over a decade of experience in customer service and a solid background in medical billing. Since 2015, she has built her career on a foundation of compassion, empathy, and kindness—qualities that consistently shine through in every interaction. Her experience in medical billing has also honed her skills in clear communication and attention to detail. Ireland is always ready to listen and genuinely committed to helping however she can. She’s passionate about ensuring every client feels heard, valued, and supported.

Contact us!

Destini Clark

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Clientsupport@rosenbaueragency.com

Office Manager 

Ireland Trobaugh 

Office Assistant 

policyservices@rosenbaueragency.com

417-257-7733

We do not represent every plan in your area. Currently we represent seven organizations which offer 73 products in your area. Please contact Medicare.gov, 1-800- MEDICARE, or your local State Health Insurance Program to get information on all of your options."

By responding to this advertisement, I understand a sales agents may contact me by telephone, email or mail to discuss Medicare Advantage plans, Prescription Drug plans, and Medicare Supplement Insurance plans.

 

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